The Telesnap Attendant 2009 is successfully tested for blind support with the solution of Handy Tech Elektronik GmbH.
With the development of Handy Tech Elektronik GmbH a solution is created, that enables the Telesnap Attendant to be used by blind people together with braille devices.
The highlights are:
- Display of the queues with the number of calls per queue
- Display of the contents of all panels without changing the input focus
- Attention feature for new calls
With service pack 2 of the Telesnap Attendant the line state of internal phone can't be presented to the user. With the service pack 3 (expected to the end of the year) the line state will also be presented. Additionally an easier configuration with a "Blind layout" will be added to the WebAdministration. In this configuration icons are replaced by text and not used panels are hidden.
About Handy Tech Elektronik GmbH
Handy Tech Elektronik GmbH is your specialist for technology for the blind and visually impaired.
Our mission is to create innovative technologies which help to improve the lives of the blind and the visually impaired.
We develop, produce and distribute products that reveal new horizons to the blind and visually impaired.
Our main products are Braille output units that convert information on the screen into tactile braille writing. With these so-called Braille displays, people have access to the world of computers
About Telesnap
Telesnap is the leading software solution provider for optimization of corporate communications including operator console solutions, applications for presence management, team collaboration and business process improvement.
The company currently has 25 employees in the Stuttgart office and belongs to Aastra Technologies Limited Group with German headquarters in Berlin.
Telesnap offers software and services through a wide network of qualified partners. Telesnap is closely cooperating with various technology partners such as Aastra, Alcatel, Avaya, Cisco Systems, Microsoft, Nortel, Siemens and Philips.
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